IPP Privacy Policy

Effective Date: October 1, 2025

Who We Are

IELTS PREP & PRACTICE (IPP) operates the website https://ieltsprepandpractice.com and the Computer-Based Testing platform at https://cbt.ieltsprepandpractice.com. We provide IELTS preparation courses, resources, and practice tests for students worldwide.

Contact Information:
Email: info@ieltsprepandpractice.com
Phone: +92 315 431 5382

Information We Collect

Personal Information

When you register for courses, sign up for our CBT platform, or contact us, we collect:

  • Name and contact details (email, phone number)
  • Account credentials for our CBT platform
  • Payment and billing information
  • Country/location information
  • Course enrollment and learning preferences

Test Performance Data (CBT Platform)

On our CBT platform (cbt.ieltsprepandpractice.com), we collect:

  • IELTS Listening, Writing, and Reading test responses
  • Test scores and performance analytics
  • Practice history and progress tracking
  • Study patterns and time spent on modules

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

  • Course Delivery: To provide access to IELTS preparation courses and materials
  • CBT Platform Access: To enable IELTS practice tests on cbt.ieltsprepandpractice.com
  • Progress Tracking: To monitor your learning progress and provide personalized feedback
  • Communication: To send course updates, test notifications, study tips, and customer support
  • Payment Processing: To process course enrollments and subscriptions
  • Service Improvement: To enhance our courses, platform, and user experience
  • Marketing: With your consent, to inform you about new courses and special offers

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our CBT platform uses cookies to maintain your test session, save your preferences, and track your progress through practice tests.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Services

We use trusted third-party services to operate our website and CBT platform:

  • Payment Processors: To handle secure payment transactions for course enrollments
  • Email Services: To send course notifications and communications
  • Analytics Services: To understand how users interact with our website and improve services
  • Hosting Services: To host our website and CBT platform

These services have their own privacy policies and may collect data as described in their policies.

Who We Share Your Data With

We do not sell, trade, or transfer your personal information to outside parties. We may share information with:

  • Trusted service providers who assist in operating our website and CBT platform (under confidentiality agreements)
  • Payment processors for transaction processing
  • Legal authorities when required by law

If you request a password reset, your IP address will be included in the reset email.

Data Transfer Between Our Platforms

When you register on our CBT platform (cbt.ieltsprepandpractice.com) through our main website, your account information may be shared between both platforms to provide seamless service and unified account management.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website or CBT platform, we store the personal information they provide in their user profile and test performance data for as long as your account remains active or as needed to provide services. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or our CBT platform, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to:

  • Access your personal information and test data
  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your data in a portable format

Data Security

We implement appropriate security measures including encryption, secure servers, and access controls to protect your personal information and test data against unauthorized access, alteration, disclosure, or destruction.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

If you are accessing our services from outside Pakistan, please be aware that your information may be transferred to and processed in Pakistan or other countries where our servers are located.

Children’s Privacy

Our services are intended for users preparing for IELTS examinations. While we do not specifically target children under 13, we are committed to protecting the privacy of all users. If you are under 18, please obtain parental consent before using our services.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@ieltsprepandpractice.com
Phone: +92 315 431 5382
Website: https://ieltsprepandpractice.com
CBT Platform: https://cbt.ieltsprepandpractice.com

This Privacy Policy was last updated on October 1, 2025.

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