Read a formal IELTS letter writing sample on the topic: You organized a full-day company meeting at a local hotel. While participants appreciated the hotel and its facilities, they were dissatisfied with the lunch that was provided.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
Dear Sir or Madam,
I am writing to express my appreciation as well as concern regarding an all-day business meeting I organized at your hotel on 21st March.
First of all, I would like to thank you for the excellent arrangements. The participants were particularly impressed with the professionalism of your staff, the cleanliness of the venue, and the availability of audio-visual equipment, which made the meeting run smoothly. The comfortable seating and peaceful environment were also highly appreciated.
However, several attendees expressed dissatisfaction with the lunch that was served. They reported that the bread was dry, some of the salads appeared stale, and the meat was undercooked. Unfortunately, one guest even complained of mild abdominal discomfort later in the day, which was quite disappointing.
I kindly suggest that your kitchen staff review food preparation and hygiene procedures. Improving the freshness and variety of meals, and ensuring proper cooking methods, could greatly enhance guest satisfaction in the future.
Thank you for your attention to this matter. I hope necessary steps will be taken to maintain your hotel’s high reputation.
Yours faithfully,
Anny
Tip for IELTS Letter Writing
In IELTS writing task 1 (General Training), you should follow this tip to get high scores in Task response:
- Answer each sub question in seperate body paragraphs
This helps us to organise the information more logically and make it easier for the examiner or reader to understand our response.
Learn how to write letters in the IELTS writing test.
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