People in the area are having problems with the internet connection

Read a formal IELTS letter writing sample on the topic: People in your area are having problems with their internet connection. Write a letter to the company that provides the connection.

People in your area are having problems with their internet connection. Write a letter to the company that provides the connection.

In your letter

• describe the problems
• explain how they are affecting people
• say what the company should do to help

Band 6 Response:

Dear Manager,

I am writing this letter to you to draw your attention towards the internet issues faced by the residents in our locality.

The internet suddenly stops working or works at a very reduced speed. Also, it keeps on disconnecting time to time, making it difficult for the people to focus on their work. Nowadays, a lot of people work from home and it is harder for them to attend their meetings or even send any emails with the large attachments due to internet failure. Students are unable to submit their assignments on the due date. Also, the elderly people who have internet as their only means of entertainment are unable to enjoy their videos because of internet failure issues which keep on arising.

I would like to request you that the necessary measures be taken like upgrading the local wires to the fibre cable connections so that residents in our area can enjoy the high speed internet without any obstructions are able to meet the deadlines.

Looking forward to hearing from you and I am sure you will take this matter into your consideration.

Yours faithfully,
Elen

Written by an IELTS Candidate.

Band Score Analysis:

• The student needs to add linking words
• The ideas are good but should be better organised and cohesive.
• The student should make separate paragraphs for each bullet point; he/she has joined the first two bullets, but they are different from each other.
• There are different punctuation mistakes
• Incomplete sentence; meaning is unclear [obstructions are able to meet the deadlines].
• A modal verb is missing [measures should* be taken].

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Band 5.5 Response:

Dear Sir/ Madam,

I am writing this letter to request you that, individuals in my area are having concers with internet connections and i would like Bell company if they can do something for the.

To begin with, due to the unsatble internet connection, it is effecting everybody with lots of things such as, individuals who work from home and students who can not attend their college in person and they choose virtual studies.

Moreover, students who can not attend their classes because of this issuse, it rise other problems as well, such as having longer absence from classes and by missing some important lectures that will health them for their exams. Furthermore, due to the low internet connections, some employess will losse their jobs because they are not able to done their work on time. Also, it will effect on people mental health, because they are not able to attend virtual counselling sessions from their counselors.

To solve this problem, company should provide another internet connections to people to solve this issue, For example, right now, Bell is having troubles if they are not able to fix the connections they can provide people another connection such as, Rogers they can tie up with them for some time. In this way they can help.

Yours faithfully,
Sarah Mikel

Written by an IELTS Candidate.

Band Score Analysis:

• There are punctuation mistakes
• A missing preposition [I would like to ask Bell Company if they can…]
• Incomplete sentence [something for the.]
• There are spelling mistakes [unsatble] [losse]
• A wrong word is used or a spelling mistake [that will health* them]
• A wrong choice of word: Not ‘low internet’; it should be ‘poor internet’
• The student has given the same information in the first two paragraphs. The problems [slow speed, disconnect on its own] are different than how it’s affecting people [online classes, work, mental health sessions].
• The student needs to improve their sentence structures and write short, meaningful sentences that are connected by conjunctions.

Learn how to write letters in the IELTS writing test.